Shipping policy

We take care preparing every order so your StillSense piece arrives ready for its place in your everyday ritual. Orders are dispatched from Australia to domestically and internationally.

Shipping

Shipping options and costs depend on the items in your order and your delivery address. Available options and the final shipping cost are shown at checkout before you pay.

Once your order has been dispatched, you’ll receive a shipping confirmation with tracking information where available. Orders placed on weekends or public holidays begin processing on the next business day. During launches, promotions, or unusually busy periods, preparation may take longer.

If your order is significantly delayed or appears to be lost, contact us with your order number so we can investigate with the delivery provider.